Syed Humza Shah


Engineering leader. Likes coffee. Loves to travel. Runs on a combination of optimism and pragmatism.

Check out his blog posts here.


I am a hands-on engineering leader, with main expertise in creating scalable back-end software and infrastructure for high-traffic public-facing always-on commercial projects.

Work Experience

Credit Karma [London, UK]
Staff Software Engineer [July 2019 - Present]

I am attached to multiple teams to provide platform and product engineering leadership. In recent months, I have led the UK team’s migration from Linkerd to Envoy and I have led the implementation of features to comply with GDPR.

My current area of focus is platform security and data encryption using Gemalto’s hardware security modules.

Deliveroo [London, UK]
Senior Software Engineer [September 2016 - July 2019]

At Deliveroo, I played an instrumental role in multiple projects.

In the Logistics Algorithms team, I worked closely with data scientists on Deliveroo’s famous rider dispatch algorithm - Frank; soon afterwards, I led the design and development of the company’s first framework to train statistical models - Canoe.

In the platform team, I reduced datastore costs, built load-source observability, and helped transition from monolith to service oriented architecture.

My last few months were spent in the Payments group, adding support for new payment providers and improving the build-times of the central monolith.

Innovation Enterprise [London, UK]
Engineering tech lead [September 2015 - August 2016]

I secured IE’s online content, set up reliable continuous deployments for online services, and built the company’s first data pipeline consolidating its various data sources.

OmniScriptum [Saarbrücken, Germany]
Software Engineer [May 2014 - September 2015]

I worked in a small team to develop features for multiple Ruby-on-Rails websites, used by authors to submit books to be published.

ProtonLabs [Lahore, Pakistan]
Software Engineer [November 2012 - April 2014]

I joined senior engineers to build and maintain HedgePo (now Allocator). The product connected hedge fund managers with investors; we built it using Ruby-on-Rails, MySql, Heroku, and CoffeeScript.

Conference Talks

Improving the reliability of a monolithic web service
USENIX SREcon [Singapore]
Thursday 13 June 2019

Automating development workflows using GitHub features
GitHub Constellation [London, UK]
Wednesday 14 March 2018

Training statistical models on containers in Kubernetes
Kubernetes Meetup [London, UK]
Wednesday 21 February 2018


University of Management and Technology [Lahore, Pakistan]
B.Sc. Electrical Engineering [Fall 2008 - Spring 2012]
GPA: 3.74 on a scale of 4.00
Rector’s Merit Award, Spring 2009
Dean’s Merit Award, Fall 2009
President Science Society, 2011

Core Technology Competencies


Ansible, Amazon Web Services, CircleCI, Cloudflare, CoffeeScript, Datadog, Docker, DynamoDB, Git, Grafana, Kinesis, Kubernetes, Memcached, Nginx, PostgreSQL, Protobuf, Rails, Redis, REST, Ruby, Segment, Sentry, Terraform

More tech that I have hands-on high-traffic production experience with

Akka, Angular, Chef, Cloudflare, Finagle, Flask, Go, Google Cloud Platform, GraphQL, HAProxy, Heroku, HSM, JavaScript, Jenkins, Kafka, MySQL, New Relic, PgBouncer, PostGIS, Python, React, Redshift, Salt, Scala, Snowflake, Splunk, Thrift, Travis